![]() Its experiences like this that can ruin an entire Holiday, we were determined not to let it. My friends knew while I was negotiating with the staff member that their attitude was to simply fob us off and as we are tourists the problem would go away back to Australia.Įxtremely disappointed. The actual Xline website has this information clearly visible during the booking process. We were advised the weight requirements do sit on the headout website, under what you need to know before Ziplining however in our instance we just booked we did not browse. We emailed Headout confirmed the details and the discussion and have received no further communication. Headout advised this was due to Xlines policy. (on the REAL site it does when booking however NOT on the official site that we booked)įollowing discussions with the staff member who advised us not to worry that she would email headout and advised us to also email headout, we received an email advising the tickets would not be refunded. We requested a refund as I demonstrated to the staff during the booking process there was no reference to the weight requirements. This was not reasonable, there was no guarantee even if on a starvation diet that he would meet the requirements. (Tandom) The only consolation they could provide was to tell my husband who is on holidays to starve for a couple of days and re try. His friend was well under HOWEVER because the tickets are non transferable neither could zipline. When arriving they advised us that my husband was over 100KG. We were to receive an email confirming the reservation details which did not arrive so we made our way to the Zipline in any case. 579 reviews 166 of 1,958 Outdoor Activities in Dubai Zipline & Aerial Adventure Parks Closed now 9:15 AM - 11:15 AM, 3:15 PM - 6:15 PM Write a review See all photos About XLINE DUBAI MARINA, the world's longest urban zipline and the only zipline inside the city. My husband and friend booked via an OFFICIAL ticket seller last minute (on the day of the ride). Kudos to the staff foe making my experience so very special. Our videos and pics were emailed the very next day. If i had a choice and the funds i would fly over and over again. It was absolutely thrilling to leg go of your fears and just enjoy the moment. The longer she stayed up there the more nervous she would have been. Thank goodness my friend and i were the first to go. The staff took videos and pics of us before were were suited up. We took the elevator to the too and was instantly mesmerized by the incredible views. We walked to the van which took us to another bldg in the marina. Bridgend, United Kingdom 37 contributions 29 helpful votes. ![]() All reviews zip line adrenaline rush release scariest. Once we got weighed, signed the waivers and put our belongings away in lockers we were on our way. XLine, Dubai: See 564 reviews, articles, and 70 photos of XLine, ranked No.127 on Tripadvisor among 1,718 attractions in Dubai. Clearly everyone knew what they were doing as they had to handle guests coming and going. Our taxi driver dropped us off at their little storefront which was in the parking structure on level one. ![]()
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